Terms of Service

1. Eligibility

You must be at least 18 years old to use Tensor.chat. By registering, you represent and warrant that you are at least 18 years of age. We reserve the right to request proof of age and to terminate accounts that violate this requirement.

2. Service Description

Tensor.chat is an AI chat platform that provides access to various third-party AI language models for conversational purposes. The service is provided on an "as is" and "as available" basis. We reserve the right to modify, suspend, or discontinue the service (or any part thereof) at any time, with or without notice, without liability to you.

3. Account Registration and Security

• You must provide truthful, accurate, and complete information during registration and keep it up to date.
• You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account.
• You may not create multiple accounts, share your account with third parties, or transfer your account to another person.
• We reserve the right to refuse registration, suspend, or terminate any account at our sole discretion.

4. Acceptable Use

You agree not to use Tensor.chat to:

• Violate any applicable law, regulation, or third-party rights.
• Generate, solicit, or distribute content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
• Generate content that exploits, harms, or endangers minors.
• Attempt to circumvent rate limits, security measures, access controls, or usage restrictions.
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the service.
• Scrape, crawl, or systematically extract data from the service by automated means.
• Impersonate another person, entity, or misrepresent your affiliation.
• Use the service for spam, phishing, social engineering, or distribution of malware.
• Interfere with, disrupt, or place an unreasonable load on the service or its infrastructure.
• Use the service to develop a competing product or service.
• Resell, sublicense, or commercially redistribute access to the service without prior written consent.

Violation of these rules may result in immediate account suspension or permanent termination without prior notice and without refund of any prepaid fees. We reserve the right to report illegal activities to the appropriate authorities.

5. AI-Generated Content — No Warranties

You expressly acknowledge and agree that:

• AI responses are generated by third-party language models and may be inaccurate, incomplete, misleading, biased, or entirely fabricated ("hallucinations").
• AI responses do not constitute professional, medical, legal, financial, psychological, or any other form of expert advice.
• You must independently verify any information provided by the AI before relying on it, particularly for decisions that could affect health, safety, finances, or legal standing.
• You are solely responsible for any decisions, actions, or consequences arising from your use of or reliance on AI-generated content.
• We do not review, endorse, or guarantee the accuracy, reliability, completeness, or suitability of any AI response.
• Different AI models may produce different responses to the same input. The selection of a model does not imply any particular level of quality or accuracy.

6. User Content

• You retain all rights to the content you submit ("User Content").
• By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to process, store, and transmit your content solely for the purpose of providing and improving the service.
• You represent and warrant that you have all necessary rights to submit your User Content and that it does not infringe any third-party rights.
• You are solely responsible for your User Content. We do not monitor or pre-screen content but may remove content that violates these Terms.

7. Intellectual Property

The Tensor.chat platform, including its software, design, branding, features, and documentation, is the intellectual property of the operator and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the platform without prior written consent.

8. Third-Party Services

Tensor.chat integrates third-party AI model providers and other services. These providers have their own terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services. Your use of the service constitutes acceptance that your data may be processed by these third parties as described in our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

• The service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
• We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the service, including but not limited to damages arising from reliance on AI-generated content, loss of data, service interruptions, unauthorized access, or actions of third-party providers.
• To the extent liability cannot be fully excluded under applicable law (including German law, §§ 521, 599 BGB for gratuitous services), our total aggregate liability shall be limited to the lesser of (a) the amount you paid for the service in the 12 months preceding the claim, or (b) one hundred euros (€100).
• The foregoing limitations do not apply to liability for intentional misconduct (Vorsatz), gross negligence (grobe Fahrlässigkeit), or damages arising from injury to life, body, or health, for which liability is governed by mandatory provisions of German law.

10. Indemnification

You agree to indemnify, defend, and hold harmless the operator and any affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any applicable law or third-party rights.

11. Account Termination

• We may suspend or terminate your account at any time, with or without cause, with or without notice.
• You may delete your account at any time through the app or by contacting us.
• Upon termination, your right to use the service ceases immediately. Data deletion is handled in accordance with our Privacy Policy.
• Sections 5 (AI Content Disclaimer), 7 (Intellectual Property), 9 (Limitation of Liability), 10 (Indemnification), and 12 (Governing Law) survive termination of these Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of laws provisions. If you are a consumer residing in the EU, you additionally retain the protection of the mandatory provisions of the law of your country of residence.

For disputes arising from these Terms, the courts of Hessen, Germany shall have jurisdiction, unless mandatory consumer protection laws designate a different jurisdiction.

The European Commission provides an Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of Tensor.chat and supersede any prior agreements.

15. Contact

For questions about these Terms, please refer to our Imprint for contact details.

E-Mail: hig5hleader@gmx.de